Communication Skills Course

Enhancing Interpersonal Skills and Communication Skills in the Workplace

Courses available onsite in Sydney and Virtually

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Communication Skills Courses

Our Communication Skills course for the workplace teaches you the interpersonal skills, techniques and communication strategies essential for communicating more effectively in the workplace. This course will help you understand powerful concepts like how different personality types can influence communication, what your personal communication preferences are, and how to implement these skills. Our hands on training courses will give you the opportunity to put into practise some of the essential techniques which once back in the workplace, will help you to overcome common communication barriers.

communication skills interpersonal skills
Communication Skills Course Duration: 1 Day

Our Communication Skills course will help you understand the importance of effective interpersonal skills and workplace communication. This hands on course will teach you effective communication strategies for overcoming common communication barriers as well as essential skills like active listening, use of voice and tone, questioning skills and the importance of body language and non-verbal communications.

What you will learn

By the end of this course, learners should be able to:

  • understand what communication is and how it occurs
  • describe different ways in which communication can take place
  • listen and be assertive effectively
  • understand your own communication and conflict style
  • understand how to best influence others positively
  • apply a variety of techniques and strategies for communicating more effectively in the workplace.

 

Course Topics Summary

Overview

  • The communication process
  • Key principles of effective communication
  • The impact of verbal and non verbal communication
  • Establishing rapport, credibility and influence
  • Communication techniques (active listening and assertiveness)
  • Challenging conversations
  • Understanding your interpersonal communication and conflict styles
  • Dealing with different communication styles
  • Practical skills for communicating with all internal and external stakeholders
Bespoke

Have a specific set of objectives in mind? Our Professional Development courses are hands on and can combine a blend of different topics to create your own tailor made training course. Communication Skills courses are available as face to face or virtual workshops.

FIND US

 

Level 3, Suite 2, 828 Pacific Hwy, Gordon NSW 2072

02 9454 7702

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