Negotiating and Influencing Skills

Negotiations Course Onsite in Sydney or Virtual Training
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Negotiations Course


This course is for people who want to develop skills to be a better influencer and negotiator.

The ability to influence people, teams, customers and any stakeholder is essential for almost every job role.

Understanding how to influence to outcomes while maintaining relationships  enables successful negotiating of key outcomes, strategies, and change.


Negotiating Course (1 Day Workshop)

Negotiating and Influencing Essentials (1 Day)


Course Outline


Learning Outcomes


At the end of the negotiations course program participants will be able to:

  • Communicate through verbal and non-verbal channels
  • Use key skills including active listening and perspective taking
  • Establish trust, rapport and credibility to negotiate win-win outcomes
  • Apply principles of influence and negotiation to expand their sphere of influence.
  • Structure negotiation conversations for optimal influencing and persuasion
  • Use information effectively in negotiation and influencing
  • Adapt ways to influence different communication and negotiation styles appropriately.

Establishing trust and rapport

  • Setting the context
  • Ethos, pathos and logos
  • Communication channels
  • Building trust

Planning the interaction

  • Gathering evidence
  • Identifying criteria and interests
  • Exploring options for resolution

Structuring influencing conversations

  • A 4 stage structure for presenting a proposal

Conducting negotiation conversations

  • Active listening
  • Perspective taking

Principles of influence

  • Cialdini’s Principles of Influence



Have a specific set of objectives in mind? Our Professional Development courses are hands on and can combine a blend of different topics to create your own tailor made training course.



Level 3, Suite 2, 828 Pacific Hwy, Gordon NSW 2072

02 9454 7702