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Assertiveness Training

Assertiveness and Personal Effectiveness Training Workshops for groups on site and virtual
assertiveness training

Assertiveness Training

Our practical assertiveness and personal effectiveness course will teach you how to handle people who ignore you, interrupt you, unduly criticise you, make unreasonable requests or vent their anger against you

Duration

1 Day

Prerequisites

None

Quick Glance
  • Say ‘no’ without feeling guilty
  • Make a stronger impact when expressing yourself
  • Build your inner confidence
  • Build rapport for respectful relationships
  • Increase your chances of getting what you want

Assertiveness Training Course Outline

If you want to learn how to say ‘no’, make your presence felt in a meeting or tell someone their behaviour is unsatisfactory (while keeping others onside), then this course is for you.

What is Assertiveness

Learn about Assertive communication, where you can learn how to express your thoughts, feelings, and needs openly and honestly, while respecting the thoughts, feelings, and needs of others. 

What Stops us from Being Assertive

Understand the different factors that can prevent people from being assertive.

Assertive Communication in Different Contexts

Assertive communication can be applied across various contexts, and understanding how it works in different settings is essential for effective interaction.

Emotional Regulation Techniques

Emotional regulation refers to the ability to manage and respond to emotional experiences in a healthy, balanced way. Learn about understanding, controlling, and modifying one’s emotional responses to various situations, rather than letting emotions control behaviour.

The Ability to say “No” Without Causing Offence

The ability to say “No” without causing offense is an important communication skill that helps individuals set healthy boundaries, prioritise their needs, and maintain respectful relationships. Many people struggle with saying “No” because they fear disappointing others, damaging relationships, or coming across as rude. Learn how to say “No” assertively, yet kindly, for your own personal well-being and effective communication.

Dealing Assertively with Criticism

Dealing assertively with criticism is an important skill for maintaining your self-confidence, improving your performance, and managing relationships effectively. Criticism, whether constructive or negative, can be difficult to handle, but responding assertively can help you manage your emotions, learn from feedback, and maintain a positive attitude.

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