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Supervisors Training - Training for New Supervisors and Managers

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supervisor training

Supervisor Training

Our Supervisor Training workshop is suitable for supervisors and new managers who need to learn the foundational behaviours required in their roles.

Duration

Can be run as a 1 or 2 Day Course

Prerequisites

None

Quick Glance

Our Supervisor skills training course equips participants with the essential tools and techniques to effectively manage teams, enhance performance, and foster a positive work environment. The course covers key areas such as leadership development, effective communication, conflict resolution, and time management, helping supervisors lead with confidence and clarity. Participants learn how to delegate tasks efficiently, provide constructive feedback, and set clear performance expectations.

What is Supervisor Training?

Supervisor training helps new and existing supervisors develop the skills needed to lead teams, communicate clearly, delegate work, manage performance, provide feedback, resolve conflict and support organisational goals.

A supervisor skills course typically covers:

  • Leadership fundamentals
  • Communication skills
  • Delegation
  • Performance management
  • Coaching and feedback
  • Conflict resolution
  • Time management
  • Team motivation
 
 

Who This Course is Designed For:

This course is designed specifically for corporate teams, including:

  • New supervisors

  • First-time managers

  • Team leaders

  • Operations supervisors

  • Customer service supervisors

  • Warehouse supervisors

  • Retail supervisors

  • Office supervisors

  • Shift supervisors

  • Emerging leaders

Supervisor Training Cours Outcomes:

  • Lead teams more confidently
  • Delegate effectively
  • Manage performance conversations
  • Handle workplace conflict
  • Give constructive feedback
  • Motivate employees
  • Set clear expectations
  • Improve team communication
 

Supervisor Skills Course Outline

This course is designed to equip participants with the tools and techniques needed to have a stronger understanding of their role, improved decision-making abilities, and enhanced skills to lead their teams to success.

Common traps that new supervisors fall into
Learn to prioritise and manage time effectively
Understand behaviour styles of the team and adapt your style to create good relationships
Effective communication
Delegation Skills
Feedback Skills
Additional Topics
 

Additional topics can be added to this program for a 2-day course, including but not limited to:

  • Change Management: Strategies for leading teams through change, overcoming resistance, and ensuring smooth transitions.
  • Emotional Intelligence: Developing self-awareness and empathy to improve leadership effectiveness and team dynamics.
  • Delegation and Accountability: Advanced techniques for assigning responsibilities, ensuring follow-through, and holding team members accountable.
  • Building Team Collaboration: Approaches for fostering teamwork, collaboration, and a positive team culture.
  • Stress Management for Supervisors: Tools for managing stress and maintaining productivity under pressure, while supporting team well-being.
  • Advanced Feedback Techniques: Providing both positive and constructive feedback in ways that encourage growth and performance improvement.
  • Legal and Ethical Considerations for Supervisors: Understanding key workplace regulations, compliance, and ethical responsibilities in supervisory roles.
  • Motivation and Recognition: Identifying individual and team motivators, and creating recognition programs to boost morale and engagement.
  • Conflict Management Styles: Exploring different conflict resolution strategies and learning how to apply them to various workplace situations.
  • Developing a Supervisory Mindset: Shifting from a peer or individual contributor role to an effective supervisor role with a broader focus on team success.

These additional topics allow participants to gain a comprehensive skill set, combining both theoretical knowledge and practical tools for real-world supervisory challenges.

Trusted by Australian Organisations

⭐ 4.9 from 105+ Google Reviews
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“Rave reviews from our staff who attended training with Trainers Direct. Some even said it was ‘the best training they’ve ever done’ and everyone was eager to put their learning into practice!”

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Google Review

“Anita was very professional and accommodating of our organisational needs – she was happy to tailor the training content to what was important to us. Our team appreciated the training – only regret was wish we had run the training even earlier!”

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Google Review

“Great experience. The teaching session was enriching and interesting all the way! Great job done.”

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Google Review

Our Clients

Our Clients

FAQS

Do you provide on-site Supervisors training at our offices?

Yes. Trainers Direct specialises in on-site Supervisors training in Sydney, NSW and Australia, delivered at your workplace. We come to you, saving your team time and ensuring hands-on, real-world learning in your actual work environment.

What is the maximum class size?

We recommend a maximum of 12 participants, unlike many other providers, we keep group sizes small to ensure each person receives personalised support and hands-on attention.

Can I get a customised Supervisors training session at my Sydney Office tailored for my team?

Absolutely. Our Supervisors training can be contextualised to your needs and roles.

How long are the training sessions?

The Supervisors workshop is typically a 1 day course.

Is the training hands on?

Yes, our workshops are instructor led with hands on exercises all the way through, you will be encouraged to ask questions and get involved!

Will there be any Course Materials?

Yes, course materials are provided electronically after the training. During the session, you’ll have access to hands-on exercises and interactive labs, which you’ll work through alongside your facilitator.

Who delivers the training?

All Professional Development sessions are taught by skilled and certified soft skills trainers with hands-on industry experience and a Certificate IV in Training and Assessment or equivalent.

What Industries do you Train?

We provide supervisor training for:

  • Government departments
  • Healthcare organisations
  • Construction companies
  • Manufacturing businesses
  • Retail organisations
  • Call centres
  • Logistics operations
  • Contact centres
  • Professional services firms

and more…

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