Supervisors Training - Training for New Supervisors and Managers
- 100% customised for your teams
- Why learn with strangers? Your team, your pain points, our solutions
- Trusted by Westpac, TJX, NSW Fire & Rescue, NSW Government Approved Supplier
- Choose onsite in your office or virtual, no public classes
- Use your sample business data during the course
- The only provider with 100+ verified Google Reviews

Supervisor Training
Our Supervisor Training workshop is suitable for supervisors and new managers who need to learn the foundational behaviours required in their roles.
Duration
Can be run as a 1 or 2 Day Course
Prerequisites
None
Quick Glance
Our Supervisor skills training course equips participants with the essential tools and techniques to effectively manage teams, enhance performance, and foster a positive work environment. The course covers key areas such as leadership development, effective communication, conflict resolution, and time management, helping supervisors lead with confidence and clarity. Participants learn how to delegate tasks efficiently, provide constructive feedback, and set clear performance expectations.
What is Supervisor Training?
Supervisor training helps new and existing supervisors develop the skills needed to lead teams, communicate clearly, delegate work, manage performance, provide feedback, resolve conflict and support organisational goals.
A supervisor skills course typically covers:
- Leadership fundamentals
- Communication skills
- Delegation
- Performance management
- Coaching and feedback
- Conflict resolution
- Time management
- Team motivation
Who This Course is Designed For:
This course is designed specifically for corporate teams, including:
New supervisors
First-time managers
Team leaders
Operations supervisors
Customer service supervisors
Warehouse supervisors
Retail supervisors
Office supervisors
Shift supervisors
Emerging leaders
Supervisor Training Cours Outcomes:
- Lead teams more confidently
- Delegate effectively
- Manage performance conversations
- Handle workplace conflict
- Give constructive feedback
- Motivate employees
- Set clear expectations
- Improve team communication
Supervisor Skills Course Outline
This course is designed to equip participants with the tools and techniques needed to have a stronger understanding of their role, improved decision-making abilities, and enhanced skills to lead their teams to success.
Common traps that new supervisors fall into
Learn to prioritise and manage time effectively
Understand behaviour styles of the team and adapt your style to create good relationships
Effective communication
Delegation Skills
Feedback Skills
Additional Topics
Trusted by Australian Organisations
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“Rave reviews from our staff who attended training with Trainers Direct. Some even said it was ‘the best training they’ve ever done’ and everyone was eager to put their learning into practice!”
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“Anita was very professional and accommodating of our organisational needs – she was happy to tailor the training content to what was important to us. Our team appreciated the training – only regret was wish we had run the training even earlier!”
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“Great experience. The teaching session was enriching and interesting all the way! Great job done.”
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FAQS
Do you provide on-site Supervisors training at our offices?
Yes. Trainers Direct specialises in on-site Supervisors training in Sydney, NSW and Australia, delivered at your workplace. We come to you, saving your team time and ensuring hands-on, real-world learning in your actual work environment.
What is the maximum class size?
We recommend a maximum of 12 participants, unlike many other providers, we keep group sizes small to ensure each person receives personalised support and hands-on attention.
Can I get a customised Supervisors training session at my Sydney Office tailored for my team?
Absolutely. Our Supervisors training can be contextualised to your needs and roles.
How long are the training sessions?
The Supervisors workshop is typically a 1 day course.
Is the training hands on?
Yes, our workshops are instructor led with hands on exercises all the way through, you will be encouraged to ask questions and get involved!
Will there be any Course Materials?
Yes, course materials are provided electronically after the training. During the session, you’ll have access to hands-on exercises and interactive labs, which you’ll work through alongside your facilitator.
Who delivers the training?
All Professional Development sessions are taught by skilled and certified soft skills trainers with hands-on industry experience and a Certificate IV in Training and Assessment or equivalent.
What Industries do you Train?
We provide supervisor training for:
- Government departments
- Healthcare organisations
- Construction companies
- Manufacturing businesses
- Retail organisations
- Call centres
- Logistics operations
- Contact centres
- Professional services firms
and more…
Onsite Training
Roving Trainers
Virtual Training
Training Roll-outs
We're Here To Help!
Call Us
02 9454 7702
Hours
M-F: 9am - 5pm
S-S: Closed

